JOB REQUIREMENTS: Onsite Manager About the role The Onsite Manager is the primary client contact for our Adecco programs and the initial escalation point for any client questions and concerns. Through cooperation, ingenuity, and teamwork, the Onsite Manager is responsible for aligning themselves with our client\'s business objectives and creating a collaborative partnership. The Onsite Manager is fully accountable for the strategic, long-term evolution of the client program, including the overall direction and operational management of all business activities. Through the direction of daily recruitment/fulfillment activities, measurements against established KPIs, and the development of collaborative energies. The Onsite Manager will be integral in positioning their teams and programs for continued success.What you\'ll be doing Grow & Retain Accounts * Create and develop effective working relationships with key client contacts (e.g., HR, Operations) to foster business growth and understand each client\'s unique needs. * Achieve and maintain high levels of client satisfaction - exhibited through client surveys and business reviews. * Establishes and maintains a network of industry contacts through participation in professional/trade associations and other professional networking organizations. * Prepare and present a monthly/quarterly business/performance review to the vertical Director and/or VP [QBR & QPR]. * Adopt and demonstrate the Group\'s and client\'s core values in the delivery of client-centric service. * Responsible for retention of individual clients while maximizing fill rate, time to fill, and ensuring high NPS scores. Associate Care & Retention * Create and maintain mechanisms/forums to seek and act upon candidate and associate feedback to ensure continuous improvement. * Complete associate check-ins/reviews based on key Moments of Truth. * Responds to temporary employee inquiries and escalate further as necessary. * Foster continuous associate satisfaction through formal and informal feedback and develop and execute action plans, as needed, to address opportunities for improvement. * Build and maintain relationships with associates and clients. * Act as an advisor to recruiters responding to associate inquiries and escalations. * Evaluates customer and Associate satisfaction via surveys and interviews. * Ensure that clients and candidates receive excellent service. * Associate Care & Engagement/NPS. * Coach Associates to meet their professional goals and retain and re-employ Associates at the end of assignment. * Responsible for retention of associates and clients along with the manager Team Management * Day-to-day management of colleague performance to include coaching and development of the client program team to ensure all service levels and performance metrics are met. * Ensure the team demonstrates the company\'s... For full info follow application link. Equal Opportunity Employer Minorities/Women/Veterans/Disabled ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/FEEB42ADB330480D This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.